Sync schedule by plan

Your plan sets how often Merchant Sheets syncs your stores automatically. You can also start a sync yourself with Sync now on Data Connectors.

The schedule applies to each connected store, so every store on your plan syncs at the same rate.

Merchant Sheets checks every hour for stores that are due and starts their syncs then. A store on a 6-hour schedule syncs at the first check after its 6 hours are up, so the gap can run a little over. A sync that's already running is never interrupted to start another.

Starter includes 3 Sync now runs in any 24-hour period. Automatic syncs keep running once you've used them. If you try a fourth, Merchant Sheets shows a message saying today's manual syncs are used up, with the option to move to Growth for unlimited Sync now.

Automatic and manual syncs pause when a workspace's trial ends without a plan or its subscription lapses. Your existing data stays available to query during the 7-day read-only period that follows. When your trial ends covers what happens next.

An upgrade takes effect right away, so the faster schedule starts at once. A downgrade takes effect at your next renewal, and your current schedule runs until then. Change or cancel your plan has the steps, and Plans and what they include compares everything else each plan includes.