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How your free trial works

Every new workspace gets a 30-day free trial with no credit card. See what the trial includes, how to check your status, how to subscribe, and what happens when it ends.

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Written by Bradley Taylor

Every new workspace gets a 30-day free trial, with no credit card required. The trial starts when your first Shopify sync finishes, so setup time doesn't count against your 30 days.

What the trial includes

The trial gives you the features of the Growth plan. Plans and what they include compares every plan.

  • Unlimited queries, saved queries, and custom functions

  • Synced templates

  • Up to 5 connected stores

  • Up to 5 seats

  • Syncs every 3 hours

  • 50 Ask messages

Check your trial status

Go to Billing in the account menu. Before your first sync finishes, your status reads Trial starts at first sync. During the trial, it reads Free trial.

Subscribe during the trial

You can choose a plan from Billing at any point in the trial. If you subscribe with more than 2 days left, you keep the rest of your trial, and your first charge comes when the trial ends.

When the trial ends

If you haven't subscribed, your workspace becomes read-only for 7 days. Queries, functions, and Ask keep working, and syncing pauses. After those 7 days, queries, functions, and Ask stop until you subscribe.

Store data from a trial that ends without a subscription is deleted 30 days after the trial ends. Subscribing before then keeps it. When your trial ends covers each stage.

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